He applied for the sales manager position at your company. He submitted a polished résumé with an impressive background that included extensive sales experience. His enthusiasm during his interview stood out among the other candidates, and he seemed like a positive team player. His references checked out.
He seemed like the perfect person for the job. You thought, “Someone with this level of sales experience would be perfect to train and manage my sales team of twenty younger, more inexperienced individuals.”
He was hired in March as your new sales manager.
You waited to experience the tenacious force you had heard about in his interview, but his preference for working alone became clear, and he avoided engaging his team members. He lacked a sense of urgency and was inaccurate with numbers and data. He did not meet expectations even though you were sure he would exceed them based on his résumé, interview, and references.
Within five months, Ben was a problem.
By July, his energy had faded. It was obvious that Ben was a bad hire. Team morale dropped drastically and productivity was low. Team members escalated their frustrations to HR and voiced their need for a true manager. Not only did this turn out to be a costly hiring mistake, but this one bad hire meant lost time, revenue and morale, as well as termination and replacement costs.
You could have known.
By using the PXT assessment to evaluate a candidate’s cognitive skills, behaviors, and interests and comparing them with job specific benchmarks, it can save you from making costly and painful hiring mistakes.
Many organisations make crucial hiring decisions based on impressions (background, interview and résumé) rather than data. PXT utilises the latest science and technology to equip you with actionable data about candidates in a simple to understand format. It provides you with clear job fit scores and personalised interview questions with “What to listen for” guidance, so that you can spot a “Ben” before you hire them.
Oh, and our apologies to all the Bens out there!