Where is HR in the digital age?


Mercer’s 2017 Global Talent Trends Study was published recently and it makes interesting reading for HR and Talent Management professionals alike.  The study is based on the input of more than 1,700 HR professionals, 5,400 employees, and 400 business executives from 37 countries and 20 industry sectors.  It shares insights from over 7,000 perspectives overall, comparing the views of senior business executives, HR leaders, and employees from businesses around the world.

Interestingly, 93% of organisations worldwide report they are planning to redesign their structure in the next two years, yet only 4% of these business executives would call their organisation “change agile.”

61% of business executives believe technology at work, including automation, robotics, machine learning, and wearables, is the workforce trend likely to have the most impact on their organisations in the next two years, with increasing automation yielding a promise of opening up new markets.

However, only 35% of executives believe that HR professionals currently provide a digital experience for staff and less than half of the HR professionals surveyed have prioritised digital transformation.

Clearly, this is a divide that HR and their executive teams must bridge in order to ensure that leading organizational change and the digitization of business are issues that HR professionals are prepared for.

Catch part two of this series to see how HR departments can leverage technology to become an organisation-enabler.

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