Meet Ben. He applied for the sales manager position at your company. He submitted a polished résumé with an impressive background that included extensive sales experience. His enthusiasm during his interview stood out among the other candidates, and he seemed like a positive team player. His references checked out. He seemed like the perfect person […]
HR according to my clients
There are some things which I hear all the time when talking to my clients about HR issues. These include: 1. Recruiting people is hard 2. Firing people is hard 3. A probation clause in an employment contract is a waste of time I tend to disagree with all of these statements and here’s why. […]
Lumina Spark – what’s the big idea?
The Lumina Spark psychometric tool from Lumina Learning enables organisations and individuals to transform performance through the development of self-knowledge to quickly build rapport with others while valuing psychological diversity and collaborating to co-create lasting results. See more here…
How do you find the right people?
By clare on April 16, 2014 in Assessments, Customer Experience, Employer Branding, Talent Management
“Recruit for attitude and train for skill” The first time I read that was in Good To Great (by Jim Collins) and I’ve read it many times since then. Many businesses though are still recruiting for skill (or technical competence) and hoping that the right attitude will follow. Technical competence indicates that the candidate should be […]
How to keep your keepers
Many organizations believe that to get a Talent Management Strategy in place, they must purchase an expensive HR system. In fact, this belief couldn’t be more wrong. While systems do have their place, an organisation is only going to get the maximum benefit out of it if they have implemented and embedded manual practices which […]
Gen Y reality check
I recently conducted a culture assessment on behalf of one of my clients, a retail organisation employing (mainly) Gen Y people. We wanted to ascertain whether the culture that the management team believes is in place is a reality for the people in the stores too. One of the questions in the survey asked the respondents […]